o777 Privacy Policy
This policy describes how your personal information is collected, what it is used for, and how it is kept secure when you use the o777 platform. Please read this policy carefully.
1 Introduction and Scope
o777 takes the privacy of its users very seriously. The purpose of this privacy policy is to clearly inform you about what information is collected, where it is stored, how it is processed, and in what circumstances it may be shared with third parties.
This policy applies to services provided through the o777 website, mobile application, and any other digital channel. It applies only to individuals who directly interact with o777 or open an account.
Our platform is not intended for anyone under 18 years of age. In particular, all casino and betting activities are for persons aged 21+ only. If anyone attempts to use the site while underage, we reserve the right to close that account.
2 What Information We Collect
Various types of information are collected when creating an account and using services on the o777 platform. This information falls into two main categories.
2.1 Information You Provide Directly
What you provide yourself during registration or while using the service:
- Full name and date of birth
- Mobile number and email address
- Payment information (bKash, Nagad, Rocket, or bank account number)
- National ID or passport number (for identity verification)
- Any information provided during communications with us
2.2 Automatically Collected Information
Information collected technically while you use the site:
- IP address and device type
- Browser version and operating system
- Login time, page views, and click data
- Cookie and session data
- Login time and device logs
3 Purpose of Data Use
Collected information is used for the following purposes:
- Account registration, verification, and management
- Processing deposit and withdrawal transactions
- Providing and managing bonuses and promotional offers
- Preventing fraud, money laundering, and other unlawful activities
- Providing customer support and responding to queries
- Improving service quality and resolving technical issues
- Meeting legal obligations
- Informing users about safe and responsible gaming
o777 always follows a data minimisation policy. That is, information is used only for the purpose for which it was collected.
4 Data Storage and Security
o777 uses industry-standard technical measures to keep your personal information secure. All data transmissions are completed through SSL (Secure Socket Layer) encryption, which prevents unauthorised access by third parties.
4.1 Technical Security Measures
- SSL/TLS encryption on all connections
- Passwords stored in encrypted form
- Regular security audits and vulnerability assessments
- Unauthorised access detection systems
- Restricted access controls for data storage
4.2 Retention Period
Your information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a specified period to meet legal and regulatory requirements. Once that period ends, the information is securely deleted.
5 Sharing Information with Third Parties
o777 never sells your personal information for commercial purposes or transfers it to advertisers. However, limited information may be shared in the following cases:
5.1 Payment Processors
Information necessary to complete deposit and withdrawal transactions is shared with bKash, Nagad, Rocket, and bank transfer processors. These third parties operate under their own privacy policies and use the information solely for processing transactions.
5.2 Law Enforcement Agencies
As part of legal obligations or upon receiving an order from a competent court, relevant information may be provided to the appropriate authorities. In such cases, o777 follows due legal process.
5.3 Technology Service Providers
Some third-party software or infrastructure services are used for the technical operation of the site. These providers operate under data confidentiality agreements and may not use received information for any other purpose.
6 Cookies and Tracking Technology
Cookies are used on the o777 site — these are small data files stored in your browser. Cookies are used to remember your login status, improve site functionality, and personalise the user experience.
There are three types of cookies: (a) Essential cookies — necessary for the core operation of the site; (b) Functional cookies — remember your preferences and settings; (c) Analytics cookies — collect statistics on site usage. Most browsers offer the option to disable cookies, though some site features may not be available if you do so.
7 User Rights
You have several important rights over your own personal information, which o777 always respects:
- Right of Access: You may request to know what information is stored in your account.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you may request deletion of your information, where there is no legal obligation to retain it.
- Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
- Right to Portability: You may request to receive your information in a common format.
To exercise any of these rights, contact the o777 support team. Our team is available seven days a week, 24 hours a day via live chat and email in both Bengali and English.
8 Protection of Children and Minors
o777's services are intended entirely for adults. The minimum age to use casino and sports betting services is 21 years. We do not knowingly collect or store information from any minor.
If it comes to our attention that information from a minor has been collected by mistake, we immediately delete that information and close the relevant account. For more information on responsible gaming, please read our Responsible Gaming Guidelines.
9 International Data Transfers
If any data is stored or processed outside Bangladesh for the operation of o777's services, we ensure that equivalent protection measures are in place there. Contractual safeguards are always in effect for international data transfers.
10 Policy Changes
o777 reserves the right to update this privacy policy as needed. If any significant change is made, a notification will be sent to your registered email or mobile number. The "Last Updated" date at the top of the policy indicates when the most recent change was made.
If you continue to use the site after a change, you will be considered to have consented to the new policy. You should therefore check this page regularly. To learn more about us, visit the About o777 page.
11 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:
- Live Chat: available directly on the site, 24/7
- Email: [email protected]
Our support team is ready to answer your questions in both Bengali and English, seven days a week, 24 hours a day. For general questions you can also visit our FAQ section.